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Customer reviews of Leicester Autos Ltd

At Leicester Autos Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Leicester Autos Ltd

Leicester Autos Ltd

Based on 93 customer reviews

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  • 5

    Beautiful Jaguar XKR .....

    By James R on 10 November 2018 | Purchase not verified

    I called Steve to enquire about the Car he had advertised, it’s always difficult buying something 200 miles away which was the case with myself. I explained that I was very very fussy with my cars and asked Steve to give me an accurate description of the vehicle. When I arrived to see the car I found it to be in first class condition as per his description. Steve also managed to get me a fabulous deal with a 2 year comphrehsive Warrenty. The service I received was very professional, friendly and honest . Steve was pleasure to do business with. I would not hesitate in buying another car from Leicester Autos or recommending them to anybody who is looking for proper old school service. Thanks to Steve and Kelly.

  • 5

    Best experience I’ve had buying a new car!!

    By Andy S on 01 November 2018 | Purchase not verified

    From first contact with Steve to hand over of my new car with Matt was the best service I’ve ever had in buying a car. Very professional, very informative of my new cars history and features/running costs (which is a must these days) I would not hesitate to return or recommend this garage to anyone.When I collected my new car everything was ready for me no hanging around. 5* garage 5* service 5* for the quality of my new purchase. Well done guys

    Reply from Leicester Autos Ltd on 20/01/19

    Thanks for you your kind review Andy.It means so much to our company that our customers are 100% happy with our cars and the service we offer.I hope you have many miles of happy motoring in your car. Best Regards Steve and the leicester autos team.

  • 5

    Superb local dealer

    By Kevin B on 29 October 2018 | Purchase not verified

    I can't speak highly enough of Steve at Leicester Autos. He was patience personified and went to considerable effort to answer a number of questions about the car - including sending it to a workshop for some investigation and contacting the previous owner on my behalf. Once I had decided to proceed, he made sure the car was properly prepped (at considerable expense to himself) and proactively kept me informed along the way. Most importantly, it was refreshing to be treated with respect and honesty - which was in sharp contrast to other cars that I looked at where everyone seems to assume you were born the day before and have never purchased a car before. I saw Steve deal with other customers in exactly the same manner. Of the 40+ cars i've bought from dealers over the years, I can't think of a better experience and would be happy to buy from Steve again.

  • 5


    By Toby K on 21 October 2018 | Purchase not verified

    WOW. What an experience. Matt and Steve were incredibly helpful, fair, honest and genuine. I travelled 3 hours for the car in question and I was not disappointed at all. I would definitely recommend and will look them up when it comes to changing cars again. Thanks

    Reply from Leicester Autos Ltd on 28/10/18

    Thanks for taking your time leaving us a kind review Toby.We appreciate your business and hope you enjoy your new Mini Coupe. All the best. Steve and Mathew.

  • 5

    2014 Volkswagen CC

    By Stephen D on 23 September 2018 | Purchase not verified

    I purchased the above car recently and can only describe the manner of the transaction as remarkable efficient, quick and friendly. I traveled from Ireland and felt I could buy based on trust (& 83 photos!) which really took the hassle out of the experience. This is an ideal location for somebody traveling from Dublin to the Uk to buy a car( 1 hour to EMA where you will be collected and less than 30 minutes to the dealership). Beautiful car, no issues, top men, highly recommended​.

    Reply from Leicester Autos Ltd on 01/10/18

    Hello Stephen thankyou for your time and your kind review.I am really glad you had a great buying experience with us at Leicester Autos.I hope you enjoy your new Passat CC and you have many happy miles of motoring. All the best. Steve and Mathew.

  • 5

    Great service

    By Jack E on 02 June 2018 | Purchase not verified

    Bought a Bmw 1 series m sport from here and everything went as smooth as possible, they were a really good help and were great at sorting everything out for me, they were kind enough to pay for the delivery of the car, which was more than 140 miles away, to top it off the car was exactly as described and I couldn’t be happier, incredibly good dealership, thanks alot

    Reply from Leicester Autos Ltd on 16/06/18

    Hello Jack i hope you are well and enjoying your new BMW .Thank you for taking your time to end me such a nice review.Really mean a lot to u here at Leicester Auto that are customers are very happy with there buying experience. All the best. Steve and the team.

  • 5

    5 Star Service and Quality at a fair price

    By Tim and Gaynor G on 10 May 2018 | Purchase not verified

    Purchased our car from Steve at Leicester Autos last weekend and I must say that every car sales place should take a leaf out of their book. Steve is very helpful, friendly, honest and very professional. He gave us a fair price on the car we traded in with him and all paperwork was sorted within 1/2 hour. The level of service is second to none, he even swapped our private plates and car tax over for us so when we picked it up we had nothing to do except drive it away. I would have no hesitation in recommending Steve and his staff to anyone and when we are ready to upgrade in the future we will definitely be back to Leicester Autos. Thanks for everything Steve

    Reply from Leicester Autos Ltd on 24/05/18

    Thanks for your kind review guys it was such a pleasure meeting you both and thank you for your business. Best Regards Steve and Mathew. Leicester Autos

  • 5

    Honest Salesman who went the extra mile

    By Sarah B on 28 April 2018 | Purchase not verified

    Very honest and decent Car dealers. Just purchased a lovely Kia Sporatge from these guys and although there was a little hiccup to begin with, they quickly rectified the situation and went the extra mile to make up for the inconvenience. Brilliant customer service and never felt pressured to make a sale. They were very understanding and felt they were genuine in their efforts to make me feel comfortable and that I was happy with not only my purchase, but also the service they provided. Cannot fault them on their ability to look after you and provide an exceptional service. Highly recommend.

    Reply from Leicester Autos Ltd on 06/05/18

    Thankyou so much for your kind and honest review Sarah,apologies for the little hiccup but im really pleased overall you were happy with our service. Wishing you and the family well for the future. Best Regards Steve

  • 5

    Excellent service, relaxed environment

    By Louis F on 18 March 2018 | Purchase not verified

    Overall, a very positive experience. It was an environment with no pressure, very knowledgable and friendly staff, with high-quality and well priced stock. Would definitely recommend!

    Reply from Leicester Autos Ltd on 16/04/18

    Thanks a lot Louis.Im really glad you were pleased with your purchase and the service. All the best . Steve

  • 5

    Absolutely fabulous!

    By Emma B on 14 March 2018 | Purchase not verified

    Saw my Audi A1 on the website on the Saturday night, it was back home for 5pm on the Sunday. Steve sorted everything out for me before I got there all I had to do was look at the car confirm I loved it which I did and take it away. Was so lovely as I was new to car finance he made me feel at ease on the phone and did all the hard work for me. Thank you so much I would definitely recommend to anyone looking for a pristine vehicle and a lovely person to deal with. It was everything Steve said it would be and more. Love it!

    Reply from Leicester Autos Ltd on 16/04/18

    Dear Emma,thank you for buying your Audi A1 from us.It was a real pleasure dealing with you.There is nothing that we like more than really satisfied customers like your self. Wishing you all the best for the future and we hopefully will see you again. Many thanks. Steve and the team.