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Customer reviews of Leicester Autos Ltd

At Leicester Autos Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Leicester Autos Ltd

Leicester Autos Ltd
5
4.9

Based on 68 customer reviews

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  • 5

    No response at all.

    By Carol C on 20 October 2017 | Purchase not verified

    I have rang this dealer showing interest in one of their vehicles.They didn't ring me back so I reserved the vehicle on line still no response.I emailed interest in the vehicle and still didn't get a response!!! Therefore I have come to the conclusion that if their pre sales are inept then their after care will be absent too.I will be taking my business elsewhere.

    Reply from Leicester Autos Ltd on 06/05/18

    Customer only left land line number which we called but no answer.In the mean time the car was sold that same day.Maybe a good idea to leave a mobile number next time? Steve


  • 5

    Fabulous!!!!

    By Lucia P on 08 October 2017 | Purchase not verified

    Wow!! Where to start! From very first contact to driving away in my new car was a dream. These guys are so professional and genuine. Friendly and not pushy and a fabulous range of vehicles. I am now the very proud owner of my gorgeous new car and I could not be happier. I would not hesitate to use them again and again. Thank you so much. X

    Reply from Leicester Autos Ltd on 08/10/17

    Thank you for your kind review Lucia.We do hope you have many happy years motoring in your new car. Best Regards Steve.


  • 5

    Outstanding after sales service.

    By Gwen W on 21 September 2017 | Purchase not verified

    Saw a Peugeot 2008 for sale on Auto trader at leicester Autos, rang Steve, arranged to have new MOT and save it till I got there to look (round trip 160 miles). Fantastic car, as described, good price, realistic pt ex. buying experience a pleasure.Got home, later that evening the altenater cable broke! mended next day at Peugeot dealer, Steve took care of the bill, as had given me 6 mths engine and gearbox warranty. No fuss, no stress, just took care of it. Excellent after sales service , can't recommend enough. Thanks Steve.


  • 5

    Fantastic service

    By Kevin H on 20 August 2017 | Purchase not verified

    Excellent Service, very friendly staff. Great service ,very quick and easy process.


  • 5

    Costumer-friendly first class dealer

    By Alexander K on 02 July 2017 | Purchase not verified

    Although It was for me the first time to buy a car in UK I had everytime the feeling that I can trust this dealer. Normally I don't do this, but at Steve I had the impression that I can trust him. Steve has a fascinating great knowledge of human nature He was very professional, relaxed and helpful. The BMW which we have bouhgt was and is in a pretty good condition for his age. In general verry satisfied. Thanks again Steve.


  • 5

    They can teach a main dealership a thing or two..

    By Antony R on 20 June 2017 | Purchase not verified

    Excellent small dealership. Very helpful and fair in pricing. Car was pristine. Even allowed an RAC inspection. Steve and Eric are very easy to deal with. Would highly recommend them. My fiancee is very pleased with her new car, and they even picked her up from the local station. Will look in year to purchase my next car from them.

    Reply from Leicester Autos Ltd on 22/07/17

    Thankyou Anthony,your honest words really are very important to the future of our business.It was a real pleasure meeting you.I hope you have many happy years in your new Volvo XC60. Kind Regards Steve


  • 5

    Audi a5

    By Lee B on 06 March 2017 | Purchase not verified

    Bought an Audi A5 from these guys. Steve was very helpful and answered all my questions. Car was as described on advert unlike a few previous garages I'd been to in the search for a new car.Also received an excellent price for my part ex. Very happy with the new car and would recommend this garage to anyone!

    Reply from Leicester Autos Ltd on 07/03/17

    Thanks for your posotive comments Lee.It was a pleasure doing business with you.Your comments mean a lot to my company and is greatly appreciated.Enjoy your new beautiful A5. Best Regards Steve Joy


  • 5

    Vauxhall Astra

    By Sully M on 09 February 2017 | Purchase not verified

    Bought a Vauxhall Astra, had a great experience. Very helpful dealer and answers quickly. Simple and trusted business. All paper works completed so fast. Extremely satisfied.

    Reply from Leicester Autos Ltd on 07/03/17

    We always try our hardest to look after all our customers ,if there spending a £1000 on a car or £50000 we owe it to them to be treated in the best way possible. Thanks for your positive comments. Steve Joy Director.


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