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Customer reviews of Leicester Autos Ltd

At Leicester Autos Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Leicester Autos Ltd

Leicester Autos Ltd
5
4.9

Based on 63 customer reviews

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  • 5

    Good Car Buying Experience

    By W L on 28 June 2017 | Verified purchase

    I have recently bought a car from Leicester Autos Ltd, I dealt with Steve who was a pleasure to deal with and who seemed to have a very good knowledge of the products on offer. The part exchange on my car offered was reasonable and around the mark I expected although i would always want more, wishful thinking. We did initially have an issue with the central locking, this was working perfectly on the day of our test drive so not within the sellers control, I returned the car, Steve resolved the problem and a replacement faulty part was fitted at no cost to myself, in the meantime Steve lent me a replacement car whilst the car was repaired at the local Audi dealer. I have not had the car that long but enjoying it at present (A6 Avant S Line), I have no reason to believe following on from the after service above that i would have any issue with returning to Leicester Autos Ltd to buy another car when required.

    Reply from Leicester Autos Ltd on 22/07/17

    Thank you for your repy Wally.It means a lot to me personally and my business that my customers are 100% happy with their cars and the service they receive. I wish you well for the future. Best Regards Steve


  • 5

    Leicester Autos-First Class

    By Alison M on 27 June 2017 | Verified purchase

    At no point did we feel pressured into purchasing a car. Steve was very professional, relaxed and helpful hence we have come away with a high quality car at a good price. Overall totally satisfied

    Reply from Leicester Autos Ltd on 22/07/17

    Thank you for your review Alison. Happy customers means everything to our business. I hope you enjoy many years of happy motoring in your new car. All the best. Steve


  • 5

    Freelander 2 Purchase

    By J A on 23 June 2017 | Verified purchase

    Very good.

    Reply from Leicester Autos Ltd on 22/07/17

    Thankyou for our 5star review.***** All the best. Steve


  • 5

    Fantastic service all round.

    By Neil P on 22 June 2017 | Verified purchase

    Steve was extremely helpful throughout the whole process. We were comparing a few cars and his knowledge and advice helped us make the right decision for our requirements and budget. We will definitely be using Leicester Autos again.

    Reply from Leicester Autos Ltd on 22/07/17

    Hello Neil and Kate. Thank you for your business. I was a pleasure in looking after you in your purchase. I'm very pleased your 100% happy with your car and the service you have received. Wish you and the family well. Regards Steve


  • 5

    Helpful staff and love my new Quashqai

    By CARRA P on 27 April 2017 | Verified purchase

    Happy with my Quashqai, very helpful staff and when the hand brake felt slack I took it back and it was fixed same day no question asked, which is very good for a car dealer.


  • 5

    Great service

    By Jack E on 02 June 2018 | Purchase not verified

    Bought a Bmw 1 series m sport from here and everything went as smooth as possible, they were a really good help and were great at sorting everything out for me, they were kind enough to pay for the delivery of the car, which was more than 140 miles away, to top it off the car was exactly as described and I couldn’t be happier, incredibly good dealership, thanks alot

    Reply from Leicester Autos Ltd on 16/06/18

    Hello Jack i hope you are well and enjoying your new BMW .Thank you for taking your time to end me such a nice review.Really mean a lot to u here at Leicester Auto that are customers are very happy with there buying experience. All the best. Steve and the team.


  • 5

    5 Star Service and Quality at a fair price

    By Tim and Gaynor G on 10 May 2018 | Purchase not verified

    Purchased our car from Steve at Leicester Autos last weekend and I must say that every car sales place should take a leaf out of their book. Steve is very helpful, friendly, honest and very professional. He gave us a fair price on the car we traded in with him and all paperwork was sorted within 1/2 hour. The level of service is second to none, he even swapped our private plates and car tax over for us so when we picked it up we had nothing to do except drive it away. I would have no hesitation in recommending Steve and his staff to anyone and when we are ready to upgrade in the future we will definitely be back to Leicester Autos. Thanks for everything Steve

    Reply from Leicester Autos Ltd on 24/05/18

    Thanks for your kind review guys it was such a pleasure meeting you both and thank you for your business. Best Regards Steve and Mathew. Leicester Autos


  • 5

    Honest Salesman who went the extra mile

    By Sarah B on 28 April 2018 | Purchase not verified

    Very honest and decent Car dealers. Just purchased a lovely Kia Sporatge from these guys and although there was a little hiccup to begin with, they quickly rectified the situation and went the extra mile to make up for the inconvenience. Brilliant customer service and never felt pressured to make a sale. They were very understanding and felt they were genuine in their efforts to make me feel comfortable and that I was happy with not only my purchase, but also the service they provided. Cannot fault them on their ability to look after you and provide an exceptional service. Highly recommend.

    Reply from Leicester Autos Ltd on 06/05/18

    Thankyou so much for your kind and honest review Sarah,apologies for the little hiccup but im really pleased overall you were happy with our service. Wishing you and the family well for the future. Best Regards Steve


  • 5

    Excellent service, relaxed environment

    By Louis F on 18 March 2018 | Purchase not verified

    Overall, a very positive experience. It was an environment with no pressure, very knowledgable and friendly staff, with high-quality and well priced stock. Would definitely recommend!

    Reply from Leicester Autos Ltd on 16/04/18

    Thanks a lot Louis.Im really glad you were pleased with your purchase and the service. All the best . Steve


  • 5

    Absolutely fabulous!

    By Emma B on 14 March 2018 | Purchase not verified

    Saw my Audi A1 on the website on the Saturday night, it was back home for 5pm on the Sunday. Steve sorted everything out for me before I got there all I had to do was look at the car confirm I loved it which I did and take it away. Was so lovely as I was new to car finance he made me feel at ease on the phone and did all the hard work for me. Thank you so much I would definitely recommend to anyone looking for a pristine vehicle and a lovely person to deal with. It was everything Steve said it would be and more. Love it!

    Reply from Leicester Autos Ltd on 16/04/18

    Dear Emma,thank you for buying your Audi A1 from us.It was a real pleasure dealing with you.There is nothing that we like more than really satisfied customers like your self. Wishing you all the best for the future and we hopefully will see you again. Many thanks. Steve and the team.