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Customer reviews of Leicester Autos Ltd

At Leicester Autos Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Leicester Autos Ltd

Leicester Autos Ltd
5
4.9

Based on 63 customer reviews

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  • 5

    Highly recommended car dealer.

    By JOHN D on 16 June 2018 | Verified purchase

    Without a doubt,Leicester Autos are the most helpful car dealers we have ever dealt with.No pushy salesmen trying to talk you into deals.Steve,who we talked to,was very helpful and trusting.Allowed us to take the car that we were interested in , out on two different days for test drives.We bought the car and Steve dealt with all the paperwork on collection day with the minimum of fuss.We are delighted with the car and have already recommended this excellent company to friends and relatives.

    Reply from Leicester Autos Ltd on 16/06/18

    Hello John i hope you are well.It was an absolute pleasure dealing with you over the purchase of your Mercedes Cabriolet.May i take this opportunity to thank you for your business and i wish both you and your wife many happy years of open top motoring! Best Regard Steve


  • 5

    Brilliant Experience!

    By DAN K on 15 June 2018 | Verified purchase

    So happy I found this dealer and its been a pleasure to deal with Steve and his team. From start to finish they couldn't have done more and if your looking for a quality motor at a brilliant price with the best customer care then I fully recommend Leicester Autos.

    Reply from Leicester Autos Ltd on 16/06/18

    Cheers Dan,really nice dealing with you and i hope business keeps going well.Talk soon. Best Regards Steve


  • 5

    Exceptional service and a pleasure to deal with.

    By Oliver C on 04 June 2018 | Verified purchase

    Highly recommended, certainly took the worry out of buying a car. No pressure sales tactics, was allowed to spend as much time as I needed looking over the vehicle before deciding to buy. After sales service was truly exceptional, the vehicle had a couple of minor issues, but these were fixed under the warranty without question at a garage local to my home address. I cannot recommend Leicester Autos highly enough, an absolute pleasure to deal with.


  • 5

    Superb Service

    By Dave P on 02 June 2018 | Verified purchase

    Great service from Steve. I didn't have to travel to Leicester to see the Mini that we wanted to buy the 45 photos of the car were enough for me and my wife to buy it without seeing it. Steve assured us that the car was as described and if we had any problems he would get them sorted. Agreed a price on my wifes part exchange and the deal was done i a very short time. We didn't have to go to collect the car as it was arranged for it to be delivered to our home. For some people this might seem a little strange, buying a car without seeing it, but when it arrived it was exactly how Steve had said ( also a big thank you to Phil the delivery driver ). My wife is absolutely thrilled to bits with the Mini and we wouldn't hesitate in using Steve at Leicester Autos to purchase another car. Thanks again Steve.

    Reply from Leicester Autos Ltd on 16/06/18

    Im glad everyone's happy Dave and that you felt that you were treated well.It can be a little nerve racking id image buying a car that you have never seen before but im really glad you were totally happy with the experience. Hopefully we will have a long sunny summer so you can get the roof down. Best Regards Steve


  • 5

    Great Deal, Great Customer Service

    By MIKE S on 23 May 2018 | Verified purchase

    Very smooth purchase ultimately- Very happy with all aspects of our dealings with the owner at Leicester Autos. A very relaxed, friendly and knowledgeable guy. Would highly recommend this dealership.

    Reply from Leicester Autos Ltd on 24/05/18

    Dear Mike and Sue,thankyou so much for your business.We really do hope you enjoy your new Audi A5.It was a pleasure meeting you both. Best Regards Steve Leicester Autos


  • 5

    Very good. Helpful easy going genuine.

    By SAM R on 04 May 2018 | Verified purchase

    Very good and helpful easy going. No fuss. Car was as is.

    Reply from Leicester Autos Ltd on 06/05/18

    Thankyou Sam.We do hope you enjoy your new Evoque. Best Regards to you and Richard. Steve


  • 5

    Excellent no pressure purchase.

    By Nicolas P on 27 April 2018 | Verified purchase

    excellent no pressure purchase. Staff were very friendly and knowledgeable. Had a lengthy test drive and given plenty of time alone to examine the car in detail. Part exchanged my vehicle there and then - completed the paperwork on line including a name change on the V5, re taxing the vehicle and retaining my existing reg. The paperwork took less than 30 mins and I was ready to drive home in the car . Would recommend this company.10/10.

    Reply from Leicester Autos Ltd on 04/05/18

    Dear Nicolas thank you for your kind review.It was an absolute pleasure meeting you and selling you the Porsche.We wish you well and hopefully see you again in the future. Best Regards Steve


  • 5

    A great buying experience

    By Dave P on 17 April 2018 | Verified purchase

    My wife and I recently travelled from south wales to Leicester Auto's to purchase a car. Upon arrival we were greeted with a warm and friendly welcome from the owner. The car was exactly as it had been described to me over the phone, if not better ! We were left to look around the car on our own with no pressure from a salesman peering over our shoulder every five minutes. we had been reassuringly told that should we require any help or assistance to "just ask" We subsequently purchased the car and then had it delivered down to us in Wales the following week. In summary, a very professional car sales with quality vehicles at very competitive prices. We would have no hesitation in recommending Leicester Auto's to any one looking to purchase their next car. Many thanks again.


  • 5

    Highly recommended

    By NICHOLAS K on 31 March 2018 | Verified purchase

    Great car at a fair price, and excellent service. Many thanks

    Reply from Leicester Autos Ltd on 16/04/18

    Thanks for your review Nick.I hope you enjoy your new 420 Coupe. Kind Regards Steve and the team.


  • 5

    Marathon dealer

    By TIM G on 10 March 2018 | Verified purchase

    Forget your mega sized car warehouse dealer with all the under the table add on's, come to a real car dealer who provides quality cars at fair prices and no nonsense valuations for trade in. I dealt with Leicester autos Ltd from over 140 miles away and found him help full and honest. Great, clear and informative adverts, good communications and, on the day of trade, no pushy, hard sell of other add on products. crowded lot full of nice autos, difficult to see around but ask and they could'nt be more helpful. Do yourself a favour check this guy' s vehicles out, have a nice experience and deal with an old fashioned people person wanting to deal with you leaving you wanting recomend them to friends and return yourself to deal with them again. Thank you both, love the car and will tell anyone who asks to try you out when looking to change motors. Good luck with the marathon matey, a true five star dealer worthy of a good review.

    Reply from Leicester Autos Ltd on 11/03/18

    Thankyou for our ***** review Tim!! I hope you really enjoy the new car.All the best for the upcoming retirement.You also keep enjoying your marathon walking trips. Wishing you well. Steve


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